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All of the following should be recorded on a client consultation card EXCEPT?

  1. Appointment times

  2. Merchandise sold

  3. Service date

  4. Treatment description

The correct answer is: Appointment times

The client consultation card serves as a vital record that captures essential information about the client and the services provided. This documentation is crucial for maintaining a professional standard of care and ensuring that the client's needs are met during future visits. Merchandise sold, service date, and treatment description all pertain to the specifics of the client's visits and their treatments, which are important for tracking their preferences and ensuring continuity in care. Keeping a record of the particular treatments and products used helps in tailoring future services to the client’s needs, enhancing the overall client experience. In contrast, appointment times are generally not recorded on the client consultation card since this information is usually tracked separately through the scheduling system of the salon or spa. The primary function of the consultation card is to maintain a detailed profile of the client’s history, treatments received, and products applied rather than managing appointment logistics. Hence, the focus remains on treatment-related information rather than scheduling specifics.